• We do not operate any kind of mailing list, and we have no plans to.
• We do not share or sell customer information (except of course sharing your information with you, with the payment service who gave it to us in the first place or as required by court order or other statute.)
• We use the PayPal payment service so that we do not receive your credit card or bank information. We don't have it. We can't share it. We wouldn't if we could.

All of our autoplayers (otters for short) have a built-in message of the day (MOTD) feature. We can inform you of important news without sending bulk email. Every time you run one of our otters, it sends a couple requests to our webserver--just like when you come to our website using your web browser. If you need to upgrade to a newer version or if we have other news for you, a message will pop up when you run the otter. Similarly, if we detect any potential problem that might prevent the otter from running, a message will pop up telling you what you need to do.

Obviously, from the request we can see that someone ran our software. The request also tells us whether you are using the free trial or a registered copy. The request may also tell us what your default web browser is and any other information that you share with every website you visit--including this site just now. While the request does tell us some information, it is generally unimportant information that is no cause for alarm.

Similarly, when you click Help! in an otter, it will send us a lot of technical information useful for solving the problem you experienced. We use that information for solving your problem and for no other reason. The otter will show you what it is sending and give you the option not to send it.